Volume 6, Issue 5, September 2017, Page: 76-83
Examining Whether Smart Meters Have Been Used Smartly: A Case Study of Residential Electricity Customers in Vermont
Qingbin Wang, Department of Community Development & Applied Economics, University of Vermont, Burlington, USA
Samantha Lewandowski, Department of Community Development & Applied Economics, University of Vermont, Burlington, USA
Received: Jul. 10, 2017;       Accepted: Jul. 26, 2017;       Published: Oct. 16, 2017
DOI: 10.11648/j.ijrse.20170605.12      View  2228      Downloads  63
Abstract
Approximately 92% of electricity meters in Vermont, and more than 40% across the United States, have been replaced with smart meters due to their potential to improve grid efficiency and reduce electricity costs, but there is very limited information on whether smart meters are benefitting or being efficiently used by electricity customers. In this study, quantitative analysis of primary data from statewide surveys in Vermont is used to address several questions on consumer behavior and opinions towards smart meters. The empirical results indicate that less than 50% of the surveyed customers reported having a smart meter and, for those who did report having a smart meter, less than 20% of them thought that the smart meter had reduced their electricity use. Also, there were significant differences in demographic factors and concerns about the potential impacts of smart meters on health and privacy between those who reported having a smart meter and those who did not. Furthermore, the respondents did report some interest in receiving additional information on smart meters. In all, these findings suggest that there are a number of ways utility companies and other educational entities, such as Extension, can improve the efficacy of smart meter utilization.
Keywords
Smart Meter, Smart Grid, Customer Education, Electricity Customer, Vermont
To cite this article
Qingbin Wang, Samantha Lewandowski, Examining Whether Smart Meters Have Been Used Smartly: A Case Study of Residential Electricity Customers in Vermont, International Journal of Sustainable and Green Energy. Vol. 6, No. 5, 2017, pp. 76-83. doi: 10.11648/j.ijrse.20170605.12
Copyright
Copyright © 2017 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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